To start a return or exchange request, please click here.

If you are not completely satisfied with your purchase, you may return all unused, unworn products within 14 DAYS of receiving your order for a full refund (minus shipping) to the original payment method used at checkout.
Returns must be received at our Los Angeles warehouse within 14 days of initial delivery to qualify for a refund.

Returns received after this 14-day period will only be eligible for store credit.

📧 Questions?
Please contact us at hello@theaquari.com

Please note, we cannot accept returns for products that have been worn, altered, or washed. All returned swimwear and clothing must be in new and unused condition, with security lock hangtags and swimwear hygiene liners intact. Items must be returned in their original packaging with all tags attached.

Aquari offers Checkout+ to customers to provide free shipping for returns and exchanges. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any returns request. Customers who opt out are responsible for the costs of return shipping and, if exchanging, any shipping costs on the exchange item. Labels should be purchased through our customer portal.

International Orders

At this time, all international orders are final sale and not eligible for return, exchange, or refund.

Damaged Items

If you receive a damaged item, please contact us immediately upon receiving your order.
We may request photos for review, and upon assessment, will notify you of eligibility for a replacement.
Please note: any packages returned without prior approval will be refused.

Returns Processing

All returns must be shipped to our Los Angeles warehouse.
Please allow 5–7 business days for your return to be processed once received.
Refunds may take 1–3 business days to appear on your statement after processing.

Final Sale Items

All items marked FINAL SALE are not eligible for return, exchange, or price adjustment.
Discount codes are not valid on sale merchandise unless specified.
Aquari reserves the right to adjust sale terms at any time.